Bold by Nature, Chic By Choice

At HUMANCHIC, we believe that true fashion isn’t just about wearing clothes – it’s about telling a story.

We capture the dynamic interplay between inherent boldness and the refined, conscious choice of chic style. Our brand is built on the belief that true elegance emerges when you dare to be different—when you choose to express your individuality through fashion that is both daring and impeccably refined.

Refund Policy

### 1. Eligibility for Refunds:

   #### 1.1 Product Issues:

   If you receive a defective or damaged product, you are eligible for a full refund. Please contact our customer support within 3 days of receiving the product, providing detailed information and supporting evidence (such as photos).

   #### 1.2 Order Errors:

   In the event of a fulfillment error on our part (e.g., wrong item shipped), customers are eligible for a full refund. Please notify us within 3 days of receiving the incorrect item.

 ### 2. Refund Process:

   #### 2.1 Contact Customer Support:

   To initiate a refund, contact our customer support team at [Specify email address or phone number]. Provide your order number, details about the issue, and any supporting evidence.

   #### 2.2 Authorization:

   Our customer support team will review your request and, if eligible, provide you with instructions on how to return the item or proceed with the refund process.

   #### 2.3 Return of Merchandise:

   If required, follow the provided instructions for returning the merchandise. Return shipping costs for eligible refunds will be covered by HUMANCHIC.

   #### 2.4 Inspection and Approval:

   Once we receive the returned item, we will inspect it to ensure it meets the eligibility criteria. Upon approval, your refund will be processed.

 ### 3. Timeframe for Refunds:

   #### 3.1 Defective or Damaged Products:

   Refunds for defective or damaged products will be processed promptly upon approval, and you can expect the refund to be credited to your original payment method within [Specify number of days].

   #### 3.2 Order Errors:

   Refunds for fulfillment errors will be processed once we receive the returned item and confirm the error. You can expect the refund to be credited to your original payment method within 3 days.

 ### 4. Non-Refundable Items:

   #### 4.1 Final Sale Items:

   Items marked as "Final Sale" or "Non-Returnable" are not eligible for refunds unless they arrive damaged or defective.

   #### 4.2 Digital Products:

   Digital products, such as gift cards or downloadable content, are non-refundable.

 

### 5. Cancellations:

   #### 5.1 Order Cancellations:

   Customers can cancel their order within [Specify timeframe] hours of placing it. After this period, orders are processed, and cancellations may not be possible.

 

### 6. Refund Exceptions:

   #### 6.1 Custom Orders:

   Refunds for custom-made or personalized items are subject to review. Contact customer support for assistance.

   #### 6.2 Late or Missing Refunds:

   If you haven't received your refund within the specified timeframe, please contact customer support for further assistance.

 

### 7. Policy Updates:

   #### 7.1 Notification:

   Customers will be notified of any updates to the refund policy. Continued use of our services implies acceptance of the updated policy.

 Customize this refund policy to align with your specific business model, and consider consulting with legal professionals to ensure compliance with relevant laws and regulations.

THANK YOU!!!